Working in the hospitality industry can be challenging. There are a lot of factors to take into account, in addition to the long hours, entitled guests, and constant barrage of unreasonable requests. The story that follows is an account of a frustrated front desk clerk. A woman approached the Original Poster (OP) while she was …
Seguir leyendo ‘That sounds like a you problem…’: Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway
Categoría:customer service
‘Your lunch was probably 6 times her hourly salary’: New Yorker buys $20 curry from remote cashier in the Philippines, sparks debate about customer service work
It’s been close to five years since working from home became a part of the new normal, yet it seems like it keeps finding ways to push the boundaries and stay controversial. Sometimes it seems like the powers that be want nothing more than to force everyone back into the office, and other times they …
Seguir leyendo ‘Your lunch was probably 6 times her hourly salary’: New Yorker buys $20 curry from remote cashier in the Philippines, sparks debate about customer service work
Fast Food Workers Share Most Entertaining Workplace Moments
Everybody here has had some experience working in customer service. A number of us had jobs in theaters, motels, fast-food restaurants, and various other places. It’s safe to say that working as a server was one of the hardest jobs I’ve ever had. For the most part, we felt like human punching bags that people might …
Seguir leyendo Fast Food Workers Share Most Entertaining Workplace Moments
‘A woman said if I gave her regular instead of decaf she was gonna make a voodoo doll of me’: 20+ Service workers reveal their worst customer horror stories
One thing I remain eternally grateful for is that I don’t currently have a job where I have to interact with the general public. Don’t get me wrong, such roles are totally necessary and can even be genuinely rewarding in the right circumstances. At the same time, though, nothing will make you into a misanthrope …
Seguir leyendo ‘A woman said if I gave her regular instead of decaf she was gonna make a voodoo doll of me’: 20+ Service workers reveal their worst customer horror stories
30 Hospitality Memes For Hardened Hotel Workers
When I was a kid, I was so into the glamour of hotels. I watched movies like Eloise at The Plaza and TV shows like The Suite Life of Zack & Cody and thought that being a blonde child running around in a fancy hotel would be the greatest possible life to live. Everything you …
Seguir leyendo 30 Hospitality Memes For Hardened Hotel Workers
27 Flight Attendant Memes for Crewmembers Hanging out in the Galley
I don’t know how much flight attendants make, but whatever it is, it should be doubled. They deal with terrible behavior from passengers (remember that guy who tried to open the door mid-flight?) delays that they aren’t paid for, and unpredictable schedules. They’re the unsung heroes of the sky, and they get very little appreciation. …
Seguir leyendo 27 Flight Attendant Memes for Crewmembers Hanging out in the Galley
‘Ain’t no way I’m making that delivery’: Delivery person calls out customer for letting neighbor’s dog roam in yard
Dog people are not always the easiest to deal with. They’re onto something when they say it’s not about bad dogs, but rather bad owners. Not everybody is the biggest fan of our canine friends, especially if they’ve got a job to do and the dog in question is a complete unknown. Nonetheless, it doesn’t …
Seguir leyendo ‘Ain’t no way I’m making that delivery’: Delivery person calls out customer for letting neighbor’s dog roam in yard
‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee
Being a customer service representative is not always an easy or enjoyable job. What is the hardest part, you ask? One instance that springs to mind is having to tell clients ‘no’, which usually leads them to feel upset and frustrated. The story below is an account of a frustrated front desk clerk. As usual, …
Seguir leyendo ‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee
‘Personality tests train people to lie to their employers’: People express dismay at dishwasher job application using AI personality test
One of the more optimistic predictions that used to be made about artificial intelligence is that it would make our working lives easier. So far, the AI revolution seems to have proved that it wants to do the exact opposite of that. Many of us know someone who has lost a job (or at least …
Seguir leyendo ‘Personality tests train people to lie to their employers’: People express dismay at dishwasher job application using AI personality test
‘America really needs to learn to relax’: Company implements ‘Code Sunshine,’ forces employees to be weird customer service robots
In the US, we’re famous for our overly friendly customer service. Servers, bartenders, and retail associates are trained to go out of their way to smile, make small talk, and do anything in their power to put their customers at ease. Coming from a person who worked in that world for a good while– it …
Seguir leyendo ‘America really needs to learn to relax’: Company implements ‘Code Sunshine,’ forces employees to be weird customer service robots