A lot of jobs come with responsibilities that they weren’t really advertised with. For example, many corporations have a sneaky way of introducing meetings where valuable hours of staring at spreadsheets should be. That said, this switcheroo is far more messed up when somebody is forced to do something completely different to what they are …
Seguir leyendo Incompetent Employer Forces Technician to Work in Call Center, Gets Hit With OSHA Violations
Categoría:customer service
Stingy Customers Spark Backlash After Trying to Give Server Negative Tip
One particularly negative thing about tipping culture is that it allows customers to be petty. If some entitled person eats at a restaurant and not everything is to their liking, they can hit their server where it hurts when it comes to the check. It might be bad manners to skimp on a tip, but …
Seguir leyendo Stingy Customers Spark Backlash After Trying to Give Server Negative Tip
Employee and Customer Team Up to Give Homeless Man Pizza, Employee Gets Quiet-Fired as a Result
We’ve all worked jobs we had a particular distaste for, a place we dreaded stepping foot in, a manager’s call we were apprehensive about getting. OP was working at a pizza place at the ripe old age of 18, earning $8.50 an hour, dealing with customers who were an absolute nightmare, and answering to a …
Seguir leyendo Employee and Customer Team Up to Give Homeless Man Pizza, Employee Gets Quiet-Fired as a Result
Top ‘I Don’t Work Here Lady’ Stories of the Week (July 2, 2023)
You know what they say about when you assume… These folks certainly know how it feels to be treated like a customer service employee when in reality, they were just another customer. They shared their stories to Reddit’s r/IDontWorkHereLady subreddit, and we’ve included a list of the top stories below. When this kind …
Seguir leyendo Top ‘I Don’t Work Here Lady’ Stories of the Week (July 2, 2023)
‘With HER own card’: Manager makes hotel desk worker pay for a guest’s room when he refuses to
Businesses and their owners take on more of the risk and, in return, take more of the reward, paying workers a small portion of the value of their production and taking the rest for providing the means. This is the basis of a capitalist system and the argument used by your boss for why he’s …
Seguir leyendo ‘With HER own card’: Manager makes hotel desk worker pay for a guest’s room when he refuses to
‘It needs to be cleaned up’: Hotel guest’s kid makes a mess in the hallway, demands front desk agent to clean it up and slams the door in his face
Whatever happened to cleaning up your own mess? It’s one thing if you spill a drink at a restaurant and are waiting for a waiter to help clean it up, but it’s quite another when your kid makes a giant mess in the hallway outside your hotel room and you try to bother the one …
Seguir leyendo ‘It needs to be cleaned up’: Hotel guest’s kid makes a mess in the hallway, demands front desk agent to clean it up and slams the door in his face
‘The grin slid off his face’: Employee outsmarts customer trying to exploit returns loophole
Navigating some companies’ return policies can be an unnecessarily difficult experience that may drive you to look for ways you can circumvent their requirements and get a fair go at returning your unwanted item. At times it can feel like these policies are unnecessarily specific and cryptic: «Customer must return an item only when the …
Seguir leyendo ‘The grin slid off his face’: Employee outsmarts customer trying to exploit returns loophole
Top Non-Money Tips Servers Get From Customers
The customer service industry is unpredictable; customers range from super kind, to average, to complete wacko human beings. Servers often encounter a variety of strange, weird, odd, and unexpected situations, some of them being the tip that people leave when they are done with their meal. Apparently, not everyone leaves 15%, or any money at …
Seguir leyendo Top Non-Money Tips Servers Get From Customers
‘Be advised’: Male Karen leaves 1-star review because he’s angry about free soda
There are a lot of reasons to be angry in this world… and free soda is not one of them. Still, name a thing that exists, and there is someone out there who is absolutely fuming about it, plotting how they can end it once and for all. Meet Larry. Larry hates free things, especially …
Seguir leyendo ‘Be advised’: Male Karen leaves 1-star review because he’s angry about free soda
Servers Share Their Worst Verbal Slip-Ups With Restaurant Customers
Working in the service industry, you’re bound to slip up here and then, and we don’t just mean accidentally pouring garlic sauce all over an unsuspecting customer. We’re talking painstakingly awkward verbal slip-ups that make you wish you had a shovel handy so you could dig yourself a hole and then go lie in it …
Seguir leyendo Servers Share Their Worst Verbal Slip-Ups With Restaurant Customers