Categoría:conflict resolution

Off-duty conflict resolution specialist on vacation is amazed by flight attendant’s de-escalation skills with frustrated passengers: ‘Ma’am… You [are] a masterclass in kindness!’

Publicado el por Categorías:airlines, airport, calmness, conflict resolution, de-escalation, family, flight attendant, flying, great work, happiness, kindness, optimistic, professional, Reddit, relaxation, southwest airlines, summer vacation, Travel, traveler, traveling, vacation, workplace, zen

It’s that time of the year—vacation time! Where are you going to go to this year? A road trip to aunt Sabrina’s lake house in the state over? Or a flight to somewhere new and exciting! If you have the means, you should definitely fly somewhere fun. Sure, there are many horror stories of people …
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Sassy & Satisfying Moments Of Passive Aggression

Publicado el por Categorías:angry notes, anti-mask, communicating, communication, conflict resolution, funny, funny notes, funny signs, humor, lol, neighbors, passive aggression, passive aggressive, psychology, relationships, roommates, rules

Good communication is important. As we grow older, we learn that it’s usually best to be direct when we have an issue with a person or their behavior. Simply saying «Please wash the dishes, you’re 35 years old» should impart a clear message that the oblivious or callous party can understand. Sometimes, however, these direct …
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