Customer refuses to tip his waitress on a $300 bill after she refused to serve him a Sprite: ‘She brought my check and charged me for the Sprite that she never brought’

I am very suspicious of the new anti-tipping culture that has arisen over the past couple of years. I do not believe that you should tip every transaction, especially not ones that involve flipping around an iPad. But it’s basic etiquette, at least in the United States, to tip your waiters, chauffeurs, hotel cleaning staff, …
Seguir leyendo Customer refuses to tip his waitress on a $300 bill after she refused to serve him a Sprite: ‘She brought my check and charged me for the Sprite that she never brought’

Restaurant worker insists customer give delivery driver 1 star rating because he ate lunch before delivering, reheats debate on food delivery:

One of the arguments that social media seemingly never tires of is that surrounding delivery apps. Treatlerites vs. Burrito Taxi Enemies seems to be a debate for the ages, covering all manner of different subtopics from worker’s rights to gender. The truth is, the convenience of the likes of DoorDash and Instacart is something that …
Seguir leyendo Restaurant worker insists customer give delivery driver 1 star rating because he ate lunch before delivering, reheats debate on food delivery:

‘I found our server and the hostess both scrolling on their phones in silence’: Husband and wife refuse to tip waitress after being forgotten by her for 25 minutes after being seated, even after telling the hostess once 15 minutes had passed

Complaining about Karens and other «Can I speak to the manager» types is easy. At this point, it has almost become a cliche, with middle-aged women around the world being terrified of the Karen accusations. We all love to hate the Karens, but when they’re gone, we’ll miss them.  Karens, or rather, anyone gutsy enough …
Seguir leyendo ‘I found our server and the hostess both scrolling on their phones in silence’: Husband and wife refuse to tip waitress after being forgotten by her for 25 minutes after being seated, even after telling the hostess once 15 minutes had passed

Hotel guest snaps at receptionist after she messes up his room assignment 3 times in a row: ‘The third room wasn’t even cleaned yet—there were towels on the floor and an unmade bed’

When you work in the service industry long enough, you can start to believe that customers intentionally scream and holler at you for their own sick pleasure. If you work at a busy restaurant or a retail store during the holiday season, you’re bound to get treated like you’re sub-human at least once per shift, …
Seguir leyendo Hotel guest snaps at receptionist after she messes up his room assignment 3 times in a row: ‘The third room wasn’t even cleaned yet—there were towels on the floor and an unmade bed’

‘She calls everyone «honey” and “sweetie,» and chit chats with patrons instead of just letting them eat’: Georgia-born waitress asks coworker why she doesn’t get as many tips, gets mad when he says New Jersey customers don’t appreciate her southern charm

There’s a huge difference between what constitutes respect in the Northern and Southern United States. When my family moved to Texas, we collectively went through a huge amount of culture shock regarding the term «ma’am.» I hated that I was expected to call every adult woman «ma’am,» and my mom hated that everyone around her …
Seguir leyendo ‘She calls everyone «honey” and “sweetie,» and chit chats with patrons instead of just letting them eat’: Georgia-born waitress asks coworker why she doesn’t get as many tips, gets mad when he says New Jersey customers don’t appreciate her southern charm

Customer refuses to ‘pay forward’ the $42 coffee order from the car behind him after a kind stranger pays for his $4 coffee: ‘The cashier looked at me with total contempt’

I’m so glad I never worked in a drive-thru window because if I did, I would’ve floundered the second somebody wanted to pay for the person behind them. I don’t know how to pull up the credit card information of a customer who just left! What are you, nuts? Against all odds, drive-thru employees find …
Seguir leyendo Customer refuses to ‘pay forward’ the $42 coffee order from the car behind him after a kind stranger pays for his $4 coffee: ‘The cashier looked at me with total contempt’

‘Think about poor robot!’: Self checkout kiosk asks customers to tip, sparks confusion and outrage

I understand the common cultural sentiment that tipping has gone too far. I don’t think that we need to abolish the system altogether because, under a tipping system, waiters and bartenders are actually able to make a living wage in America. I don’t trust that if waiters were making a fair hourly wage, they would …
Seguir leyendo ‘Think about poor robot!’: Self checkout kiosk asks customers to tip, sparks confusion and outrage

‘Your kid needs a bath like yesterday’: Workers share things they aren’t allowed to tell customers at their job

If you’ve ever worked in retail, you know things the customer will never discover. If every restaurant in America were transparent with their customers about where their food came from, the public would stop eating out as much as they do. Or they would stop for about six months after this Supersize Me-esque revelation, forget …
Seguir leyendo ‘Your kid needs a bath like yesterday’: Workers share things they aren’t allowed to tell customers at their job

‘Restaurants are just too loud’: Diners complain about music noise when eating out

By and large, most people want similar things when they go to eat out at a restaurant. They want nice food, a welcoming ambiance, and the ability to converse with whoever they are dining with.  Unfortunately, there is one common complaint that can put at least two of these desires in jeopardy. It comes down …
Seguir leyendo ‘Restaurants are just too loud’: Diners complain about music noise when eating out

‘My theory that delivery apps ruined the world is truer every day’: Apartment Dweller Calls Out DoorDash Driver for Not Bringing Food to Her Door, Restarts Customer Entitlement Debate

Those who provide services to us: they’re people too! In a post-Karen society, it would be nice to think that we all had an awareness of how to treat those in customer-facing roles with the respect they deserve, especially when the industries they work in are often overworked and underpaid.  Apparently, though, this all goes …
Seguir leyendo ‘My theory that delivery apps ruined the world is truer every day’: Apartment Dweller Calls Out DoorDash Driver for Not Bringing Food to Her Door, Restarts Customer Entitlement Debate