30 Hospitality Memes For Hardened Hotel Workers

When I was a kid, I was so into the glamour of hotels. I watched movies like Eloise at The Plaza and TV shows like The Suite Life of Zack & Cody and thought that being a blonde child running around in a fancy hotel would be the greatest possible life to live. Everything you …
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27 Flight Attendant Memes for Crewmembers Hanging out in the Galley

I don’t know how much flight attendants make, but whatever it is, it should be doubled. They deal with terrible behavior from passengers (remember that guy who tried to open the door mid-flight?) delays that they aren’t paid for, and unpredictable schedules. They’re the unsung heroes of the sky, and they get very little appreciation. …
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‘Ain’t no way I’m making that delivery’: Delivery person calls out customer for letting neighbor’s dog roam in yard

Dog people are not always the easiest to deal with. They’re onto something when they say it’s not about bad dogs, but rather bad owners. Not everybody is the biggest fan of our canine friends, especially if they’ve got a job to do and the dog in question is a complete unknown. Nonetheless, it doesn’t …
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‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

Being a customer service representative is not always an easy or enjoyable job. What is the hardest part, you ask? One instance that springs to mind is having to tell clients ‘no’, which usually leads them to feel upset and frustrated. The story below is an account of a frustrated front desk clerk. As usual, …
Seguir leyendo ‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Personality tests train people to lie to their employers’: People express dismay at dishwasher job application using AI personality test

One of the more optimistic predictions that used to be made about artificial intelligence is that it would make our working lives easier. So far, the AI revolution seems to have proved that it wants to do the exact opposite of that. Many of us know someone who has lost a job (or at least …
Seguir leyendo ‘Personality tests train people to lie to their employers’: People express dismay at dishwasher job application using AI personality test

‘America really needs to learn to relax’: Company implements ‘Code Sunshine,’ forces employees to be weird customer service robots

In the US, we’re famous for our overly friendly customer service. Servers, bartenders, and retail associates are trained to go out of their way to smile, make small talk, and do anything in their power to put their customers at ease. Coming from a person who worked in that world for a good while– it …
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20+ Hospitality Memes For Hardened Hotel Workers

Working in a hotel is not for the tenderhearted. If you think that restaurant workers deal with the public at its worst, you have no idea. Hospitality employees have to deal with people when they’ve spent hours traveling, are hungry, and are upset about having to spend $150 a night to sleep in a room. …
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Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

As they say, ‘What goes around, comes around’. The way you treat those around you serves as a glimpse into the future because, eventually—perhaps not today or tomorrow—that is how you will also be treated.  The story that follows is an excellent example of how Karma never lets us down. OP works as a front …
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‘My theory that delivery apps ruined the world is truer every day’: Apartment Dweller Calls Out DoorDash Driver for Not Bringing Food to Her Door, Restarts Customer Entitlement Debate

Those who provide services to us: they’re people too! In a post-Karen society, it would be nice to think that we all had an awareness of how to treat those in customer-facing roles with the respect they deserve, especially when the industries they work in are often overworked and underpaid.  Apparently, though, this all goes …
Seguir leyendo ‘My theory that delivery apps ruined the world is truer every day’: Apartment Dweller Calls Out DoorDash Driver for Not Bringing Food to Her Door, Restarts Customer Entitlement Debate

‘He took it too far’: Petty Family Leave Restaurant a Bad Review in an Attempt to Get an Extra Discount

As we often say, being a customer service representative has perks as well as drawbacks. But what happens when hierarchy enters the picture? If we’re being really honest here, that means you will most likely be forced to work every holiday, birthday, and significant occasion up until a new hire steps in to take your …
Seguir leyendo ‘He took it too far’: Petty Family Leave Restaurant a Bad Review in an Attempt to Get an Extra Discount