Customer Goes Off On Employee Over Service, Manager ‘Fires’ Employee

Everybody has had some experience working in customer service. I have almost exclusively worked in customer service roles until about a year ago. Throughout my career, I have dealt with a wide range of people, from really pleasant clients who have become close friends to customers who continue to haunt me in my dreams. Dealing …
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Top 24 Things Americans Do That Other Countries Find Weird

Home of the brave, land that I love, my country ‘tis of thee sweet land of liberty… In other words, hi there, I am American. We have earned ourselves quite the reputation, but let’s put all the obvious things aside for a moment, and take a look at the more humoristic side of things. Why …
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Bartender Splits Opinion on Twitter With Speedy Cashier Skills

At risk of sounding like a broken record, we all know by now that customer-facing jobs require a whole host of skills that go way beyond smiling in the face of douchebags. Arguably, bartending is up there with one of the most complex; not only do you have to know how to mix drinks and …
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Weekly Internet Roundup: Pints & Chit Chat, Store Bought Pesto Stories, and the First Doge Day

Plus, TikTok’s premier food reviewer calls out preferential treatment.

Non-Americans Share the American Customs They Find Absurd

As Americans, we love to think that we’re the center of the universe– that everything revolves around us, and that all of our traditions are normal. Of course, we’re not, and we can often be quickly humbled when we travel. Like in Italy when I tried to order an espresso to have with my meal …
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20 Relatable Retail Memes for Exhausted Retail Workers Who Need More Than a 15 Minute Break

Few customer facing jobs are easy, but retail has to be up there with some of the most dehumanizing. There is something about those dear customers being confronted with the idea of spending their hard-earned cash that can make some of them go a little crazy. The best part is that the average retail worker …
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Twitter Reacts to Ed Sheeran Promoting Album by Working as Barista in Starbucks

Ed Sheeran is one of those celebrities that is best described as ‘inoffensive’. He has received a fair amount of hate over the years, primarily for being ginger and a bit weird looking while releasing annoying music. This hasn’t stopped him having an extremely successful career, which he has apparently been busy with this year. …
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Server Complains About Customers Who Won’t Converse With Her, Sparks Debate on Restaurant Manners

The rules of going out to eat are pretty simple. You tip the acceptable amount and try to be as pleasant as possible to the people serving you. Even the most antisocial of us should be able to attempt this, but following these guidelines is not something that everybody is willing to do. A server …
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Redditors Share the Most «Sir, this is a Wendy’s» Moments They’ve Ever Experienced With Customers

It’s no secret by now that customer service is the ultimate trip. The amount of people who act entitled or just straight up deluded when they’re paying for goods and services is a bizarre and all-too-common phenomenon.  While it’s rarely pleasant to deal with, these occasions often make for funny stories after the fact. In …
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Man Expresses Annoyance When His Wife Wants to Dine In at a Restaurant Just Minutes Before Close

If you’ve ever worked in the food service industry, you certainly know the pain of customers coming in right minutes before closing. While it’s still technically appropriate and enforced by management, the last thing you want after an eight-and-a-half-hour shift is to stick around an extra hour for a couple of customers. If you’ve never …
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