Server Enacts Perfect Revenge On Pranking Customer

Anyone who has ever had a job working with the public knows that there’s nothing like one bad customer to completely ruin your day. In most cases, we don’t get the chance to retaliate with the behavior some deserve. It makes the times when employees can actually express their mind that much sweeter. Such was …
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Woman Visits Store With Family, Demands Fellow Customer Offers Free Childcare

Like with any public place, most of us are accustomed to practicing some basic etiquette when we go shopping. We queue to pay, ask an employee if we need help and mostly keep our interactions with other customers to a minimum. That said, there are always a select few who insist on defying the rules. …
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Customer Causes Controversy Taking Tips From Dunkin’ Worker Who Refused A Refund

It’s never pleasant to receive subpar service when you order food or drink, but equally tricky is how you choose to react to that. No one wants to come away from their coffee order feeling like they’ve been cheated, but confrontation can be just as unpleasant.  This was an option taken to its logical limit …
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Target Chat Agent Gets Real With Customer, People Relate

The only thing more annoying than having to contact customer service is being the person that has to deal with your request. Dealing with angry customers all day can get draining pretty fast, especially when you have to stick to the same old script every time. However, as patrons we have come to expect a …
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Relatable Restaurant Memes for People Who Have Worked in a Kitchen

A good restaurant hides its behind-the-scenes chaos well. While you’re sipping wine and twirling spaghetti to the soothing sounds of smooth jazz, a 90 degree kitchen full of sleep-deprived mad lads is buzzing with energy. And just because you work in a restaurant doesn’t mean you have the same experience as your colleagues. The polite …
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Infuriating Times the Entitled Customer Was Definitely NOT Right

Customer service workers will know EXACTLY what these irritating tweets are all about. You’ll feel them deep in your soul. Luckily, most customers tend to be very nice and understanding, but when you get that one entitled a-hole, it can just really ruin your day. These tweets will make you positively rage at the amount …
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Arby’s Drive Thru Karen Throws Tantrum Over Order She Hasn’t Even Received Yet

The joys of working in the fast food industry are many. Not only can it feel like you’re fighting for your life on the frontline of customer service every day, but the predicaments you come across can be unpredictable, too. Even when it seems like you’re doing everything right, you never know when somebody is …
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Restaurant Table Comparison Splits Opinion On How Different Generations Treat Servers

Eating out is one of life’s simple pleasures — if you’re the customer, that is. Whenever you walk into a restaurant to have a meal, there’s a whole host of people working behind the scenes to make sure your every need is catered to. In return, it’s important to show your appreciation for this, including …
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People Debate Whether Food Service Or Retail is the More Toxic Gig

As someone who has worked in both retail and the food service industry, there’s no way around it: Both worlds can be massively demoralizing, bad for your health, or even straight up toxic. After all, neither industry is safe from the wrath of manager-seeking Karens. While working at a restaurant may paid better than my …
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Barista Goes Viral Showcasing All Their Sad Google Reviews, Prompts Other Service Workers To Do The Same

With a lot of customer service jobs, it’s the people you’re serving who make or break the job. Unfortunately, a lot of these people also enjoy being jerks. In the internet age, the dilemma is even worse, because we have the joys of Google allowing every mildly inconvenienced customer to channel their rage at supposedly …
Seguir leyendo Barista Goes Viral Showcasing All Their Sad Google Reviews, Prompts Other Service Workers To Do The Same