When working in the restaurant industry, it’s important to accommodate customers’ dietary needs and restrictions. If you’re not too careful, your restaurant might have a lawsuit on its hands because a customer had an allergic reaction because of the staff’s carelessness. But what about dietary restrictions that are merely a choice? Of course, the restaurant …
Seguir leyendo Customers insist restaurant use brand new silverware that has never touched meat before, then leave when server tries to accommodate: ‘They only use meat free tools, right?’
Categoría:tales from your server
Fed up servers reveal the best ways they deal with entitled customers who interrupt their greeting with a drink order: ‘And coffee to you too’
It’s not groundbreaking to say that working with the general public can often be a challenging experience. For every sweet person who makes the customer service experience almost worthwhile, there are several nightmares who think nothing of treating those offering them a service with the utmost disrespect. Servers in particular often have to deal with …
Seguir leyendo Fed up servers reveal the best ways they deal with entitled customers who interrupt their greeting with a drink order: ‘And coffee to you too’
26 Service Industry Memes Fresh Off the Flat Top for Burnt Out Bartenders and Waitresses
As a fellow person in the workforce who has their fair share of service industry horror stories, these memes are definitely an «if you know, you know» type of deal. Service workers, particularly in the restaurant industry, face off with berserk Karens, ill-mannered children, and copious amounts of people begging for your attention 24/7, all …
Seguir leyendo 26 Service Industry Memes Fresh Off the Flat Top for Burnt Out Bartenders and Waitresses
‘She told him sharply to go sit down’: Server Disciplines Customer’s Child, Parents Demand to Speak to Manager
For crying out loud, if you bring your kids to a restaurant, don’t let them treat it like a playground. Waiting tables is a lot harder if you have a little one running beneath your feet, not to mention it’s actually really dangerous, as servers are running around with hot plates in their hands. If …
Seguir leyendo ‘She told him sharply to go sit down’: Server Disciplines Customer’s Child, Parents Demand to Speak to Manager
‘Pay first, then leave’: Server Catches Wind of Family’s Sly Attempt to Dine and Dash, Doesn’t Leave Their Side Until They Pay Their $200 Dollar Bill
Work in the food sector is never simple. It’s more challenging, though, to work in the food industry with clients who are trying to score free meals. The story below is an account of a puzzled server. The Original Poster (OP) is a server at a local restaurant. As we all know by now, working in …
Seguir leyendo ‘Pay first, then leave’: Server Catches Wind of Family’s Sly Attempt to Dine and Dash, Doesn’t Leave Their Side Until They Pay Their $200 Dollar Bill
‘Leave immediately’: Manager kicks server off shift, ordering them to go home and change clothes in order to comply with dress code
Enforcing a dress code on employees is a tale as old as time. And in some cases, I get it. You knew what you were getting into when starting working there. Other times, I don’t get it. That is, when managers are inconsistent in terms of their expectations. One day they say this, the other …
Seguir leyendo ‘Leave immediately’: Manager kicks server off shift, ordering them to go home and change clothes in order to comply with dress code
‘I dropped a full pizza onto a man’s lap’: 20+ funniest stories from servers about cringy mistakes they made on the job
Every server out there has thousands of stories from the job, some funny, some infuriating, and some so cringy that they keep them up at night. I’m talking about times when a server embarrassed themselves so much in front of customers, that no one is ever going to forget it. But even if a story …
Seguir leyendo ‘I dropped a full pizza onto a man’s lap’: 20+ funniest stories from servers about cringy mistakes they made on the job
‘Can’t say I didn’t warn you…’: Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience
Almost 99 percent of the time, customer service representatives handle difficult clients. In one contact with a customer service representative, a customer can release weeks’ worth of stress and anxiety. The story below is an account of a hotel front desk clerk. The Karen of the century checks into the hotel, marking the official start …
Seguir leyendo ‘Can’t say I didn’t warn you…’: Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience
Server Finds Herself on the Ground in Last Attempt to Salvage Tips From Customers During Shift Gone Wrong
Ninety percent of the time, the food industry is demanding and stressful. Even in the wee hours of the night, you depend on an infinite number of associates and suppliers to make ends meet. The story below is of a woman who worked at a privately owned fine dining restaurant. OP reflects on her time …
Seguir leyendo Server Finds Herself on the Ground in Last Attempt to Salvage Tips From Customers During Shift Gone Wrong
‘Stay in that area and keep an eye on them…’: Senior Employee Skillfully Complies With Upper Management to Stop Teen Theft
Customer service is never an easy job to work in. A whole different story, though, applies to customer service jobs during the holiday season. A disappointed retail sales associate tells his story below. For a while now, OP has been employed in the field of customer service. He is therefore well-acquainted with the variety of …
Seguir leyendo ‘Stay in that area and keep an eye on them…’: Senior Employee Skillfully Complies With Upper Management to Stop Teen Theft