Almost 99 percent of the time, customer service representatives handle difficult clients. In one contact with a customer service representative, a customer can release weeks’ worth of stress and anxiety. The story below is an account of a hotel front desk clerk. The Karen of the century checks into the hotel, marking the official start …
Seguir leyendo ‘Can’t say I didn’t warn you…’: Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience
Categoría:tales from your server
Server Finds Herself on the Ground in Last Attempt to Salvage Tips From Customers During Shift Gone Wrong
Ninety percent of the time, the food industry is demanding and stressful. Even in the wee hours of the night, you depend on an infinite number of associates and suppliers to make ends meet. The story below is of a woman who worked at a privately owned fine dining restaurant. OP reflects on her time …
Seguir leyendo Server Finds Herself on the Ground in Last Attempt to Salvage Tips From Customers During Shift Gone Wrong
‘Stay in that area and keep an eye on them…’: Senior Employee Skillfully Complies With Upper Management to Stop Teen Theft
Customer service is never an easy job to work in. A whole different story, though, applies to customer service jobs during the holiday season. A disappointed retail sales associate tells his story below. For a while now, OP has been employed in the field of customer service. He is therefore well-acquainted with the variety of …
Seguir leyendo ‘Stay in that area and keep an eye on them…’: Senior Employee Skillfully Complies With Upper Management to Stop Teen Theft
‘He took it too far’: Petty Family Leave Restaurant a Bad Review in an Attempt to Get an Extra Discount
As we often say, being a customer service representative has perks as well as drawbacks. But what happens when hierarchy enters the picture? If we’re being really honest here, that means you will most likely be forced to work every holiday, birthday, and significant occasion up until a new hire steps in to take your …
Seguir leyendo ‘He took it too far’: Petty Family Leave Restaurant a Bad Review in an Attempt to Get an Extra Discount
Karen Refuses to Tip Servers Despite Restaurant Continuously Complying With Her Demands
As a former server, I can attest to the fact that ninety-nine percent of customers are Karens. However, it’s our positive outlook that keeps us sane. Though the evidence may seem to contradict our sense of optimism, we, for some reason, hold onto this notion that one day our table will greet us with a …
Seguir leyendo Karen Refuses to Tip Servers Despite Restaurant Continuously Complying With Her Demands
Customer Refuses to Tip Waiter After Demanding Menu Be Tailored to His Preferences
In my younger years, I worked as a waitress to support myself. My eight-hour shift at the restaurant would be followed by a job working in retail till the early hours of the morning. To be honest, though, I wasn’t very good at being a waitress, and I didn’t particularly love my work there either. …
Seguir leyendo Customer Refuses to Tip Waiter After Demanding Menu Be Tailored to His Preferences
Karen Takes It One Step Too Far When Bossing Coworkers Around
Being in a professional setting requires one to interact with a variety of people. Some of which, we don’t particularly like. That being said, it is important to remain composed at all times. The story below is an account of a frustrated employee who works at the hospital restaurant. It makes sense that the …
Seguir leyendo Karen Takes It One Step Too Far When Bossing Coworkers Around
‘These were free… and you’re going to complain? Come on!’: Servers discuss how free things actually bring the Karen out of customers
So you think you know restaurant edict but have never worked in the service industry? HA! Don’t make us laugh. You might know the basics, but there are so many things that can mark you as a crappy customer. The number one thing servers are currently discussing on Reddit? Complaining about free things. So you …
Seguir leyendo ‘These were free… and you’re going to complain? Come on!’: Servers discuss how free things actually bring the Karen out of customers
‘I waited on the devil himself’: Demanding customer leaves surprising tip for waiter
A waiter shared an odd day in their life: dealing with some of the silliest and most demanding customers. Servers of America, you have my sympathies. It seems like customers are crazier than ever — but at least these waiters know they aren’t alone in the war against Karens. On r/Serverlife, u/serverforadecade shared an encounter …
Seguir leyendo ‘I waited on the devil himself’: Demanding customer leaves surprising tip for waiter
Top Non-Money Tips Servers Get From Customers
The customer service industry is unpredictable; customers range from super kind, to average, to complete wacko human beings. Servers often encounter a variety of strange, weird, odd, and unexpected situations, some of them being the tip that people leave when they are done with their meal. Apparently, not everyone leaves 15%, or any money at …
Seguir leyendo Top Non-Money Tips Servers Get From Customers