Almost 99 percent of the time, customer service representatives handle difficult clients. In one contact with a customer service representative, a customer can release weeks’ worth of stress and anxiety.

The story below is an account of a hotel front desk clerk. The Karen of the century checks into the hotel, marking the official start of the story. OP can tell Karen is a troublemaker as soon as she sets foot in the vicinity. The altercation started with disagreements over the pet policy, then moved to the breakfast buffet, the check-out hour, and, at the end, her credit card repeatedly bouncing. And just when you thought things couldn’t get much worse, the cops show up!

That being said, if you want to learn the specifics of what transpired between the OP and the entitled Karen, simply scroll down and read the story below! When you’re finished, don’t forget to read the account of the housemates who left their kitchen covered in sticky notes!