To truly understand the complexity of the sales industry, one must be employed in the field itself. To finalize the transaction, you must adapt to the individual with whom you are speaking. Would you truly give up your dignity and pride to get that coin, though? To seal the deal, would you be prepared to give …
Seguir leyendo ‘You get what you give’: Cheap Cars Salesman Loses His Reputation and $40,000 After Trying to Cheat a Customer Out of $100
Categoría:tales-from-retail
‘Stay in that area and keep an eye on them…’: Senior Employee Skillfully Complies With Upper Management to Stop Teen Theft
Customer service is never an easy job to work in. A whole different story, though, applies to customer service jobs during the holiday season. A disappointed retail sales associate tells his story below. For a while now, OP has been employed in the field of customer service. He is therefore well-acquainted with the variety of …
Seguir leyendo ‘Stay in that area and keep an eye on them…’: Senior Employee Skillfully Complies With Upper Management to Stop Teen Theft
‘She spoiled everything, so I did too’: To get back at her entitled co-worker, woman decides to spoil the ending of her favorite book
How do you feel about spoilers? Some people actually enjoy having things spoiled for them. My sister, for example, will start watching a film, skip over to the last five minutes to see what happens, and then go back and watch the rest of the movie. Then there are some people, who hate spoilers with …
Seguir leyendo ‘She spoiled everything, so I did too’: To get back at her entitled co-worker, woman decides to spoil the ending of her favorite book
‘The grin slid off his face’: Employee outsmarts customer trying to exploit returns loophole
Navigating some companies’ return policies can be an unnecessarily difficult experience that may drive you to look for ways you can circumvent their requirements and get a fair go at returning your unwanted item. At times it can feel like these policies are unnecessarily specific and cryptic: «Customer must return an item only when the …
Seguir leyendo ‘The grin slid off his face’: Employee outsmarts customer trying to exploit returns loophole