‘Get rid of the trees’: Guest Demands Hotel Remove Trees and Replant Them After The Leaves Fall Off

Anyone with half a brain would know that you can’t just pick trees out of the ground like a flower when you feel like it. They have roots, they’re big, and they are heavy. Plus, they change with the seasons, and sure, they’re prettiest when they bloom, but life isn’t always pretty. Get used to …
Seguir leyendo ‘Get rid of the trees’: Guest Demands Hotel Remove Trees and Replant Them After The Leaves Fall Off

‘That sounds like a you problem…’: Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

Working in the hospitality industry can be challenging. There are a lot of factors to take into account, in addition to the long hours, entitled guests, and constant barrage of unreasonable requests. The story that follows is an account of a frustrated front desk clerk. A woman approached the Original Poster (OP) while she was …
Seguir leyendo ‘That sounds like a you problem…’: Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

Not all heroes wear capes, some work as front desk clerks in random hotels.  I got married when I was pretty young, and even though I didn’t actually have a case of cold feet the night before my wedding, I did have my doubts. Call me dramatic, but getting married is a huge decision, and …
Seguir leyendo ‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

Boyfriend farts in his girlfriends face, can’t understand why she leaves the dinner: ‘I’m making this a bigger deal by trying to punish him’

I am part of the silent (but deadly) majority who thinks farts are funny. I was a huge South Park fan growing up, and so many of my favorite episodes included Terrance and Phillip, the fictional Canadian comedy duo who are obsessed with farting on each other. If you’ve never seen a Terrance and Phillip …
Seguir leyendo Boyfriend farts in his girlfriends face, can’t understand why she leaves the dinner: ‘I’m making this a bigger deal by trying to punish him’

‘Ma’am, you do know Google is free right?’: Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

Do you even stop to think – how on earth did people manage to live their lives before the internet existed? Sure, it might have been more peaceful and carefree times, but how did they go places without GPS? How did they find information without Google?  I know this sounds completely ignorant of me, but …
Seguir leyendo ‘Ma’am, you do know Google is free right?’: Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

30 Hospitality Memes For Hardened Hotel Workers

When I was a kid, I was so into the glamour of hotels. I watched movies like Eloise at The Plaza and TV shows like The Suite Life of Zack & Cody and thought that being a blonde child running around in a fancy hotel would be the greatest possible life to live. Everything you …
Seguir leyendo 30 Hospitality Memes For Hardened Hotel Workers

«In a Work Hotel, you did not pay for one of life’s greatest joys’: ‘Corporate girlie’ gets chastised for complaining of hotel boredom on a business trip

I’m fortunate in a lot of ways when it comes to my job, but one perk I wouldn’t mind having is being able to take work trips. Pretending you’re important in a couple of meetings, then enjoying the spoils of your all-expenses-paid hotel? Don’t mind if I do. OK, so I know things aren’t always …
Seguir leyendo «In a Work Hotel, you did not pay for one of life’s greatest joys’: ‘Corporate girlie’ gets chastised for complaining of hotel boredom on a business trip

‘This is what things cost at expensive hotels’: Billionaire tattles on 5 star hotel in NYC for serving $85 room service breakfast

I don’t think I’ve ever ordered room service in my entire life. My family is all about going down to the hotel lobby and eating as many runny eggs as we can before the complimentary hotel breakfast ends. Free breakfast is one of the joys of staying in a hotel chain! It’s fun, it’s social, …
Seguir leyendo ‘This is what things cost at expensive hotels’: Billionaire tattles on 5 star hotel in NYC for serving $85 room service breakfast

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

Being a customer service representative is not always an easy or enjoyable job. What is the hardest part, you ask? One instance that springs to mind is having to tell clients ‘no’, which usually leads them to feel upset and frustrated. The story below is an account of a frustrated front desk clerk. As usual, …
Seguir leyendo ‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

20+ Hospitality Memes For Hardened Hotel Workers

Working in a hotel is not for the tenderhearted. If you think that restaurant workers deal with the public at its worst, you have no idea. Hospitality employees have to deal with people when they’ve spent hours traveling, are hungry, and are upset about having to spend $150 a night to sleep in a room. …
Seguir leyendo 20+ Hospitality Memes For Hardened Hotel Workers