It’s that time of the year—vacation time! Where are you going to go to this year? A road trip to aunt Sabrina’s lake house in the state over? Or a flight to somewhere new and exciting! If you have the means, you should definitely fly somewhere fun. Sure, there are many horror stories of people …
Seguir leyendo Off-duty conflict resolution specialist on vacation is amazed by flight attendant’s de-escalation skills with frustrated passengers: ‘Ma’am… You [are] a masterclass in kindness!’