Awkward silences make most people uncomfortable, but Gen Z is just built different. Born through an era of exponential social media changes, global chaos, and shifting communication connectivity, Gen Z has evolved beyond social pleasantries. In their experience, there’s simply no point. In fact, as a generation focused on «real» interactions and significant relationships, Gen …
Seguir leyendo Fight, Flight, or Freeze: Why the “Gen Z stare” isn’t bad customer service, it’s social evolution