Working with the general public isn’t all bad. When it comes to industries like retail, hospitality, and even healthcare, the stories that tend to get the most attention usually involve entitled or crazy customers who think they have the right to do whatever they want and make the lives of employees a lot more difficult …
Seguir leyendo ‘I feel like we were best friends in another life’: Wholesome stories from customer service that show it’s nice to be nice
Categoría:customers
‘It Didn’t Scan, So It Must Be Free’: 21 Retail Work Memes for Employees Who Have Survived Every Customer Joke and Question
Anyone who’s worked in retail knows a big part of the job is answering the same questions all day long and reacting as if you’ve never heard the same comment before. The cashier has almost certainly heard that same joke several times already that day. People ask where something is while standing right next to …
Seguir leyendo ‘It Didn’t Scan, So It Must Be Free’: 21 Retail Work Memes for Employees Who Have Survived Every Customer Joke and Question
22 Memes to Make People in Customer Service Feel Heard and Appreciated
How many of the hardest jobs can you name without Googling it? Working in customer service is one of the hardest jobs in existence. You have to deal with people all the time. That is exhausting in and of itself, especially if you’re an introverted person. But what makes it worse is that those people …
Seguir leyendo 22 Memes to Make People in Customer Service Feel Heard and Appreciated
Entitled Customer Demands Fellow Customer Give Him The Ground Beef In Her Grocery Cart Because She Took 3 Packages of Beef
Why should she have to give him the food that she was buying? Do you remember when Black Friday was all about arriving at the store at 5 AM and fighting people for deals on a flat-screen TV? The days of doing anything and everything to get those Christmas deals in person are far behind …
Seguir leyendo Entitled Customer Demands Fellow Customer Give Him The Ground Beef In Her Grocery Cart Because She Took 3 Packages of Beef
Lazy employee demands coworker cancel customer policy, faces clapback in response: ‘I’ve had enough’
Few things are more annoying in a workplace than a coworker who expects you to pick up their slack. The best we can hope for when it comes to any communal workplace is that the people we work with understand the importance of working as a team. We are all going to have days when …
Seguir leyendo Lazy employee demands coworker cancel customer policy, faces clapback in response: ‘I’ve had enough’
Movers berates customer for taking more than 20 minutes to tip for their services: ‘Demanding a tip is a great way to ensure you don’t get one.’
The customer needs to look at her stuff and figure out if their services were worth a tip. I understand the common cultural sentiment that tipping has gone too far. I don’t think that we need to abolish the system altogether because, under a tipping system, waiters and bartenders are actually able to make a …
Seguir leyendo Movers berates customer for taking more than 20 minutes to tip for their services: ‘Demanding a tip is a great way to ensure you don’t get one.’
Customer gives restaurant worker $5000 tip, manager demands they split it between every employee: ‘Am I selfish to want to object?’
Should large tips always be something to share? It is no secret that working in the hospitality industry can sometimes be a gruelling and thankless task. The mixture of unsociable hours and consistently annoying customers is enough to turn anybody into a misanthrope focused on little else than the money. This is yet another source …
Seguir leyendo Customer gives restaurant worker $5000 tip, manager demands they split it between every employee: ‘Am I selfish to want to object?’
Retail employee takes home customer’s wallet, gets angry when coworker tells management: ‘He planned to return it personally’
There are times when doing the right thing can feel like the exact opposite. While we might like to think that we know the difference between right and wrong, it is entirely possible for this to get confused by different people and circumstances. Our head can tell us one thing, but our heart says another. …
Seguir leyendo Retail employee takes home customer’s wallet, gets angry when coworker tells management: ‘He planned to return it personally’
Customer cusses out delivery driver for questioning address, gets decking delivered to exact delivery coordinates: ‘It was a rusted gate in front of a completely empty dirt lot’
It’s rarely a wise idea to mess with the people responsible for something that you have paid a lot of money for. After all, they are the ones who have the power to make sure that it never reaches your hands in one piece. For all that people love to complain about the skills and …
Seguir leyendo Customer cusses out delivery driver for questioning address, gets decking delivered to exact delivery coordinates: ‘It was a rusted gate in front of a completely empty dirt lot’
Boss demands lowest-paid employee spend $100 on lunch for customer, she worries she won’t get paid back: ‘Is it not etiquette to pick up the check?’
Business expenses are a part of many jobs; what is less common is the expectation that the employee picks up the check. While recent years may have seen corporate budgets squeezed and cushy expense accounts become the thing of a bygone era, most companies will still cover various costs that some may believe are extra. …
Seguir leyendo Boss demands lowest-paid employee spend $100 on lunch for customer, she worries she won’t get paid back: ‘Is it not etiquette to pick up the check?’