There’s dumb, and there is the nightmare customer. Working a customer-facing role in any industry exposes a person to the fact that many individuals are more interested in getting what they want than being right, and also, half the time they don’t even really know what they want. They just want to feel better than …
Seguir leyendo Hotel employee gives guest free breakfast coupons, she complains that breakfast isn’t free: ‘What exactly is the issue?’
Categoría:hotel guest
‘Anything of yours belongs to the hotel while you’re on duty’: Entitled Karen throws fit after hotel employee refuses to hand over personal phone charger she insisted she was “allowed” to use
Since when did forgetting your phone charger become grounds for claiming ownership over a hotel employee’s personal belongings? This hotel front desk worker thought they were having a pretty standard front desk interaction when a guest asked if the hotel had a spare phone charger she could borrow. Unfortunately for her, the hotel had stopped …
Seguir leyendo ‘Anything of yours belongs to the hotel while you’re on duty’: Entitled Karen throws fit after hotel employee refuses to hand over personal phone charger she insisted she was “allowed” to use
‘Tony, you did a fantastic job’: Coworkers at a Utah hotel call out and leave trainee alone at the front desk, understanding guests show empathy and help him excel
Welcome to the world of hospitality. This career path can help train you in how to deal with some of the worst Karens in the world. That’s right, international man and women Karens love to throw the biggest tantrums at hotels. Why is that? Who knows? There are many possibilities. Grumpy from traveling, extreme entitlement, …
Seguir leyendo ‘Tony, you did a fantastic job’: Coworkers at a Utah hotel call out and leave trainee alone at the front desk, understanding guests show empathy and help him excel
‘Has this person not ever stayed in a hotel room?’: Entitled hotel guest tries to check in at 3 AM the day of his booking, doesn’t realize why they can’t take him
If you’ve never been to a hotel before, there might be a few tips and tricks you don’t know about. You may not realize that a «continental breakfast» is not as fancy as it sounds. You may not know to check the Bibles on the nightstands for cash. And you may not know that check-in …
Seguir leyendo ‘Has this person not ever stayed in a hotel room?’: Entitled hotel guest tries to check in at 3 AM the day of his booking, doesn’t realize why they can’t take him
Hotel guest snaps at receptionist after she messes up his room assignment 3 times in a row: ‘The third room wasn’t even cleaned yet—there were towels on the floor and an unmade bed’
When you work in the service industry long enough, you can start to believe that customers intentionally scream and holler at you for their own sick pleasure. If you work at a busy restaurant or a retail store during the holiday season, you’re bound to get treated like you’re sub-human at least once per shift, …
Seguir leyendo Hotel guest snaps at receptionist after she messes up his room assignment 3 times in a row: ‘The third room wasn’t even cleaned yet—there were towels on the floor and an unmade bed’
Airbnb host charges $1300 for a two night stay, gives guests laundry list of chores two hours before checkout: ‘Team hotel here’
Being an Airbnb hater is a big part of who I am and what I do. I distinctly recall being on a family vacation 10 years ago, waiting outside in freezing weather for over an hour for the owner of the apartment to give my family the key. The owner finally decided to show up …
Seguir leyendo Airbnb host charges $1300 for a two night stay, gives guests laundry list of chores two hours before checkout: ‘Team hotel here’
‘The rules don’t apply to me’: Hotel Staff Remove a Guest Who Showed Up at the ‘No Kids’ Pool With Her Child, Ignoring Hotel Policy
Some people are under the impression that the rules don’t apply to them, especially at hotels. One person described their experience at a ‘no kids’ hotel pool area they were at. Another guest had showed up with her kid in tow, and the kid was playing with Star Wars toys which he happily spread around, …
Seguir leyendo ‘The rules don’t apply to me’: Hotel Staff Remove a Guest Who Showed Up at the ‘No Kids’ Pool With Her Child, Ignoring Hotel Policy
‘Get rid of the trees’: Guest Demands Hotel Remove Trees and Replant Them After The Leaves Fall Off
Anyone with half a brain would know that you can’t just pick trees out of the ground like a flower when you feel like it. They have roots, they’re big, and they are heavy. Plus, they change with the seasons, and sure, they’re prettiest when they bloom, but life isn’t always pretty. Get used to …
Seguir leyendo ‘Get rid of the trees’: Guest Demands Hotel Remove Trees and Replant Them After The Leaves Fall Off