If you remove the incentive to do something, you can’t be surprised when nobody does it. Humans are simple creatures. We like to be rewarded for what we do. It’s a complex system in our brains that can mainly be boiled down to «I deserve a treat for what I do.» And we’re not wrong. …
Seguir leyendo Company gets rid of incentive to work on holidays and weekends, act ‘surprised and disappointed’ when nobody signs up to work holidays: ‘You only get as much loyalty as you’re willing to pay for’