It’s Christmastime, and you know what that means. I am praying for every single person who has to work with the public. There’s something about this time of year that makes every customer about 55% more crazy than they would be on any old weekend in March. Everyone is tired right now, but that doesn’t …
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Categoría:customer support
‘I’m in touch with somebody else’: Guy too good for event worker’s credential help, gets to wait for ages instead
It’s important not to succumb to the sweet nectar of hubris. When we begin to think too much of ourselves, we invite the certainty that we will be made fool of.
Malicious Compliance: Receptionist Refuses to Help Patient in Person, So They Opt to Phone Her Instead
When this patient walked up to the receptionist to try and make an appointment they were told that appointments could be made over the phone only, so they whipped out their phone and called the doctor’s office right in front of the receptionist. Bureaucracies are an inertant force and dealing with them can be like …
Seguir leyendo Malicious Compliance: Receptionist Refuses to Help Patient in Person, So They Opt to Phone Her Instead
Poetic Customer Service Representative Captures The Heart Of Twitter
OK, so they’re paid to be nice to you, but there’s nothing like truly caring customer service to lift the spirit. It always feels special when somebody goes the extra mile to sort out your problem, but rarely do they show the level of devotion that Christopher does. In a touching screenshot shared by @westernunion2k, …
Seguir leyendo Poetic Customer Service Representative Captures The Heart Of Twitter
Customer Service Memes For Anyone in the Hellish Struggle
What they say is true. Every able-bodied and minded person should be mandated to work a customer service job before becoming integrated with society. Why? It would hopefully inspire a little empathy. And that’s what our beleaguered customer service and retail workers really need. These poor souls work shift after shift attempting to solve problems …
Seguir leyendo Customer Service Memes For Anyone in the Hellish Struggle