Diner finds 2 hairs in soup, restaurant refuses to swap and only refund when she warns of bad review: ‘Can I please have this bowl stay here so I know it’s new?’

Some businesses seem to be allergic to providing the service that they should.

Whether it is bad management, a bad server, or a chain of mistakes that turn into a disaster, many of us have had bad experiences when it comes to eating out at a restaurant. All you want is to enjoy a nice meal at some kind of dining establishment, and then it seems like they want to do everything in their power to make sure that you are never a return customer. It is never a nice experience.

Still, it is all too easy to feel like you are going full Karen when you dare to call out the kind of dining disaster that is obviously unacceptable. The customer may not always be right, but they are entitled to certain things if their meal has been below standard for whatever reason. Speaking up is something that should be done.

 

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