Sometimes all it takes is for one person to pull the plug and quit to make others realize they have other options as well. When that happens, the entire team can turnover within months, with the last of the team practically sprinting to get out of there before the building collapses on them (—will the last person out please get the lights?) Of course, there are usually a variety of issues bubbling away under the surface long before the entire thing boils over.
Management changes are usually a driving force. Workers ‘ feelings can change overnight when a beloved manager is suddenly replaced by a new leader who cares naught about the bottom line. This is usually followed by changes to policies that aim to cut costs and increase workload, which only serves to put more stress and strain on workers—who may seem fine at first until burnout takes its toll. Sprinkle in a little bullying from owners and upper management, and you’ve got a recipe for terrible worker retention.
Usually, a few good low-level managers can help isolate the effects of these changes from their team, but the added stress and grief have to go somewhere, and eventually, they’ll either burn out or be outed by the organization.
This manager shared their story on a popular workplace discussion community, sharing how they had quit their job managing a resort town bike and ski rental shop. The final nail in the coffin, as they tell it, was being berated by their direct manager for «having the audacity» to try and take time off of work. The plug was pulled, and it looks like their departure has caused a massive vacuum of responsibility, with the company not wanting to pay those capable of filling in the role fairly.