Small businesses are not an unequivocal good in society. Many small business owners underpay their employees, nickel and dime their customers, and, worst of all, provide a subpar product. We tend to look at small businesses as virtuous fighters in a world where every industry is getting more and more monopolized by the second. While I think that it’s good that there are silly little stores that only sell sauces or socks, their niche uniqueness does not make them inherently good for a community
One small business owner thought she could ask her customer to pay for her mistakes. A 22-year-old expecting mother ordered cupcakes from Claire, a woman who runs a part-time cupcake business out of her house. The mom-to-be wanted cupcakes for her daughter’s gender reveal party. When she came to pick up said cupcakes, an incident occurred that should never happen between a customer and a business owner.