Working a thankless customer service job can be grueling. You get regularly disrespected by both customers and your boss. Customers might yell at you or even in rare situations throw a glass at your head, but they typically don’t pose real danger to your safety. They come in, they ruin your night, and then they leave. Your boss is much more likely to put you in unsafe situations due to their negligence. Sure, they might not intend to hurt you, but they do hurt you just the same through inane policies. So many employers will cut corners when it comes to safety because all they care about is cutting costs. They might not let you go to the restroom for 8 hours to «increase efficiency,» which quite literally makes it less safe for you to work there. Sometimes, employers negligence is so great, that they end up getting their employees seriously injured, like in the case of u/hellionetic and their teenaged coworker whose fingertip got sliced off.